Due to the demand of The Refinery Salon services and provide you with individualized services, we are now requiring a minimum of 2 business days (our business days are Tuesday thru Saturday) when needing to cancel/change or make any changes to your scheduled appointment.
we charge 100% to all services not cancelled within 2 business days
Please be advised our new policy includes illnesses, so please be aware of any symptoms you need to monitor that will allow you to have 2 business days to cancel your appointment.
We appreciate you understanding the demands placed on small businesses in our current climate, we look forward to serving you.
INFORMATION WE GATHER
The following information is gathered from our visitors to our website: IP address, user account information when applicable, site visitation information, page views, browsers used and browser capabilities and site search queries. We also collect and retain any information submitted to our organization via the contact and other forms located in the site or in related landing pages or promotional pages.
HOW WE USE THE INFORMATION WE GATHER
We use the information we collect on the site to enhance your visitor experience. Our information is not shared with any parties outside of The Refinery Salon and its designated agents. We make use of Google Analytics for site traffic reporting.
THE PEOPLE THAT ARE GIVEN ACCESS TO THIS INFORMATION
Your personal information is accessible only by The Refinery Salon employees including administrative staff. In limited cases, personal information may be visible to our designated web service provider but that information is only related to site functionality. No individual personal information such as appointment bookings, gift card purchases, or other sensitive information is stored on this site or accessible by any third party.
THE SECURITY MEASURES WE HAVE IN PLACE TO PROTECT YOUR PERSONAL INFORMATION
To safeguard your personal information, we have implemented secure page logins and locked user accounts to email addresses so that any attempt to access login information cannot be sent to non-authorized parties.